Cuisinart Coffee PLUS CHW-12 Manual

The Cuisinart Coffee PLUS CHW-12 is a 12-cup programmable coffee maker with an integrated hot water system, stainless steel construction, 24-hour programmability, auto-shutoff, brew pause, charcoal water filter, and adjustable keep-warm plate. Designed for 120V AC operation. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using the Hot Water System 7. Programming & Brewing 8. Cleaning & Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Stainless steel housing, 12-cup glass carafe, hot water dispenser, programmable LCD display, charcoal water filter, and warming plate.

FeatureDescription
Programmable TimerSet brew time up to 24 hours in advance
Hot Water SystemDedicated hot water dispenser for tea, instant foods
Auto Shut-OffTurns off heating plate after 2 hours
Brew PausePause brewing to pour a cup
Charcoal Water FilterRemoves impurities for better tasting coffee
Adjustable Keep-WarmAdjustable temperature setting for carafe
LCD DisplayShows time, program settings, and status
ON/OFF ButtonPowers unit on/off
PROGRAM ButtonSets brew time
HOT WATER ButtonActivates hot water dispenser

Installation

Unpack and inspect contents. Place on clean, dry, stable surface.

  1. Insert charcoal filter: Soak filter in water for 15 minutes, place in filter holder.
  2. Fill water reservoir: Lift lid, pour fresh cold water up to 12-cup mark.
  3. Place carafe: Ensure carafe is centered on warming plate.
  4. Plug into AC power outlet.

WARNING! Do not immerse unit in water. Keep cord away from heated surfaces.

First-Time Setup

Plug in unit; follow initial setup steps.

  1. Set clock: Press and hold CLOCK button, use HOUR/MIN to set time.
  2. Prime hot water system: Press HOT WATER button to fill system (first use only).
  3. Program brew time: Press PROGRAM, set desired brew time.
  4. Adjust keep-warm: Use WARM button to select temperature (Low/High).

CAUTION! Ensure unit is on stable, heat-resistant surface away from edges.

Specifications

Controls and Settings

Front panel controls: ON/OFF, PROGRAM, CLOCK, HOUR, MINUTE, HOT WATER, WARM.

LCD Display: Shows time, program status, hot water indicator.

Brew Settings: Programmable start time, auto shut-off (2 hours), brew pause feature. Hot Water: Dedicated button, ready indicator light. Temperature Control: Adjustable keep-warm setting (Low/High). Clock: 12/24 hour format selectable.

Using the Hot Water System

Separate hot water dispenser for beverages and instant foods.

  1. Ensure unit is powered and water reservoir filled.
  2. Press HOT WATER button; indicator light will illuminate.
  3. Place cup under dispenser; hot water will flow.
  4. Press button again to stop flow.

Tip: Allow 2-3 minutes for water to heat initially. Use only with water.

Programming & Brewing

Supports ground coffee; follow standard brewing guidelines.

  1. Add coffee: Place filter in basket, add ground coffee (1 tbsp per cup).
  2. Set program: Press PROGRAM, use HOUR/MIN to set brew time.
  3. Start brewing: Press ON/OFF to begin immediate brew, or wait for programmed time.
  4. Brew pause: Press BREW PAUSE during cycle to pour a cup.
  5. Auto shut-off: Warming plate turns off after 2 hours.
  6. Hot water: Use HOT WATER button anytime unit is powered.

WARNING! Do not operate without water. Keep hands away from hot surfaces.

Cleaning & Maintenance

Unplug before cleaning. Wash carafe and filter basket in warm soapy water.

  1. Descale monthly: Run vinegar solution through brew cycle, then rinse with clean water.
  2. Replace charcoal filter: Every 60 days or as indicated.
  3. Exterior: Wipe with damp cloth; do not use abrasive cleaners.

CAUTION! Never immerse unit in water. Do not use harsh chemicals.

Regulatory Information

UL listed; complies with FCC Part 15 for residential use. Copyright © Cuisinart. For support, visit www.cuisinart.com or contact 1-800-726-0190.

Troubleshooting

SymptomPossible CauseCorrective Action
Unit won't turn onPower cord/outletCheck power connection; ensure outlet is working.
No hot waterWater reservoir emptyFill water reservoir; ensure HOT WATER button pressed.
Coffee tastes badOld filter/coffeeReplace charcoal filter; use fresh coffee grounds.
Program not workingClock not setSet correct time; reprogram brew time.
Leaking waterImproper assemblyEnsure all parts properly seated; check for cracks in carafe.

Reset: Unplug for 1 minute, then restart.

Service: 1-800-726-0190; www.cuisinart.com

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