The Cuisinart Coffee PLUS CHW-14 is a 14-cup programmable coffee maker with a built-in hot water system, thermal carafe, 24-hour programmability, auto shut-off, adjustable brew strength, charcoal water filter, and a hot water on-demand function. It features a stainless steel housing, illuminated control panel, and a pause & serve function. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
Key components: Stainless steel housing, Thermal carafe, Hot water dispenser, Charcoal water filter, Programmable control panel, Removable water reservoir.
| Feature | Description |
|---|---|
| Thermal Carafe | 14-cup capacity, double-wall stainless steel to keep coffee hot |
| Hot Water System | Dedicated hot water dispenser for tea, instant foods, etc. |
| Programmable Timer | 24-hour advance programming for automatic brew start |
| Brew Strength Control | Select regular or bold brew strength |
| Auto Shut-Off | Turns off automatically after brewing (0-4 hours selectable) |
| Pause & Serve | Interrupt brewing to pour a cup |
| Charcoal Water Filter | Removes chlorine and impurities for better tasting coffee |
| Illuminated Controls | Easy-to-read LCD display and buttons |
| Hot Water Ready Light | Indicates when hot water system is heated |
| Power | 120V AC, 60Hz |
Unpack and inspect contents. Place on a clean, dry, stable, and heat-resistant surface away from edges.
WARNING! Do not immerse the base, cord, or plug in water or any other liquid. Ensure the unit is on a stable surface to prevent tipping.
Before first use, perform a cleaning cycle to remove any manufacturing residues.
CAUTION! The hot water dispenser and carafe will become very hot during use. Handle with care.
Control Panel: POWER, PROGRAM, CLOCK, HOUR, MIN, BREW STRENGTH, AUTO OFF, HOT WATER, CLEAN.
Functions: POWER: Turns unit on/off. PROGRAM: Sets automatic brew time. CLOCK/HOUR/MIN: Sets clock and program time. BREW STRENGTH: Toggles between Regular and Bold. AUTO OFF: Selects auto shut-off delay (0-4 hrs). HOT WATER: Activates the hot water dispenser. CLEAN: Initiates cleaning cycle.
LCD Display: Shows current time, program time, brew strength icon, and auto-off setting.
The hot water system provides near-boiling water on demand for beverages or instant foods.
Tip: The hot water system operates independently of the coffee brewing cycle. You can brew coffee and dispense hot water simultaneously.
To program for automatic brewing:
Manual Brewing: Add water and coffee. Press POWER, then press the BREW button (if equipped) or ensure no program is set—it will brew immediately.
Pause & Serve: During brewing, you can lift the carafe to pour a cup. Brewing pauses and resumes when the carafe is replaced.
Daily: Discard used grounds and rinse filter basket and carafe. Wash carafe lid.
Weekly/Descaling: Mineral buildup can affect performance. Run a descaling cycle every 2-3 months or as needed.
Charcoal Filter: Replace every 60 brew cycles or every 2 months for optimal water filtration.
CAUTION! Unplug before cleaning exterior. Use a damp cloth only. Never use abrasive cleaners or immerse the unit.
This appliance complies with FCC Part 15, Subpart B, Class B digital device limits. Copyright © Cuisinart. For support, visit www.cuisinart.com or contact customer service at 1-800-726-0190. This product is for household use only.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Unit does not turn on | No power | Ensure plug is firmly in outlet; check circuit breaker. |
| Coffee is not hot | Cold carafe, weak thermal seal | Preheat carafe with hot water; ensure lid is closed tightly. |
| Hot water not dispensing | System not ready, low water | Wait for HOT WATER READY light; ensure reservoir is filled. |
| Auto brew does not start | Program not set correctly, clock wrong | Verify program time and that clock is set to AM/PM correctly. |
| Slow brewing/dripping | Clogged filter, mineral buildup | Clean or replace filter; descale the unit. |
| Water leaks | Overfilled reservoir, misaligned components | Do not fill past MAX line; ensure filter basket and carafe are properly seated. |
Reset: Unplug for 2 minutes, then plug back in to reset the control panel.
Service: 1-800-726-0190; www.cuisinart.com