The Cuisinart Veloce EM1000U is a high-performance espresso machine featuring a 15-bar Italian pump, integrated conical burr grinder with 30 grind settings, dual thermoblock heating system for simultaneous brewing and steaming, adjustable milk frother, programmable shot volumes, removable 60oz water tank, and a sleek stainless steel housing. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.
Key components: Conical burr grinder, 15-bar pump, dual thermoblock system, adjustable steam wand, programmable buttons, removable water tank, drip tray with full indicator.
| Feature | Description |
|---|---|
| Conical Burr Grinder | 30 grind settings from fine espresso to coarse French press |
| 15-Bar Italian Pump | Professional pressure for optimal espresso extraction |
| Dual Thermoblock System | Separate heating for brewing and steaming; simultaneous operation |
| Adjustable Steam Wand | 360° swivel for frothing milk; manual control |
| Programmable Shot Volumes | Single & double shot buttons can be customized |
| Removable Water Tank | 60oz (1.8L) capacity with handle for easy filling |
| Grind Dose Control | Adjustable from 7g to 18g per dose |
| Hot Water Dispenser | For Americanos or tea |
| Drip Tray | Removable with full indicator |
| Power Switch | Main power control on side |
Unpack and inspect all components. Place on stable, level, heat-resistant surface.
WARNING! Ensure machine is on a stable, dry surface away from water sources. Do not operate without water in tank.
Prime the machine before first use to remove air from the system.
CAUTION! Surfaces will become hot during use. Use handles and avoid contact with steam wand immediately after use.
Front Panel: POWER indicator, Single/Double Shot buttons, Grind Time selector, Steam/Hot Water knob.
Control Dial & Buttons: POWER (main switch), Single Shot (programmable), Double Shot (programmable), Grind Time (adjusts dose), Steam Knob (controls steam output), Hot Water knob.
Grinder Settings: Adjust dial from 1 (finest) to 30 (coarsest). Dose Control: Use Grind Time knob to set dose from 7g to 18g. Programmable Buttons: Hold single or double button during extraction to set desired volume; machine will remember. Temperature: Pre-set for optimal extraction; not user-adjustable.
For best results, use freshly roasted beans and filtered water.
Tip: Always purge group head for 2 seconds before inserting portafilter to heat it.
Use whole milk for best microfoam texture.
WARNING! Steam is extremely hot. Keep hands clear and always purge before and after use.
Daily cleaning ensures optimal performance and longevity.
CAUTION! Unplug machine and allow to cool completely before cleaning. Never immerse in water.
Descale every 2-3 months or when descale indicator lights.
FCC Compliance: This device complies with Part 15 of the FCC Rules. Copyright © Cuisinart. All rights reserved. For support, visit www.cuisinart.com or contact customer service at 1-800-726-0190. This appliance is for household use only.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power | Not plugged in / switch off | Check power cord and outlet; ensure power switch is ON (I). |
| Weak or no espresso flow | Grind too fine / tamp too hard | Coarsen grind setting; use lighter tamp pressure. |
| Espresso runs too fast | Grind too coarse / under-dosed | Finer grind setting; increase dose amount. |
| No steam | Thermoblock not heated | Wait for steam ready light; ensure water tank is not empty. |
| Grinder not working | Hopper empty / blocked | Fill with beans; check for obstruction; unplug and clear if needed. |
| Machine leaking water | Loose connections / seal worn | Check water tank seal and portafilter lock; ensure drip tray is seated. |
| Bitter espresso | Over-extraction / stale beans | Coarsen grind; use fresher beans; shorten extraction time. |
| Sour espresso | Under-extraction | Finer grind; increase dose; lengthen extraction time. |
Reset: Unplug machine for 2 minutes to reset electronic controls.
Service: 1-800-726-0190; www.cuisinart.com